Customer Testimonials

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We recently purchased a Toyota Prius from Pinewood. Being based in Dorset (3 hours away) is always a challenge when dealing with any reseller – but this team were incredible! I first dealt with Kamran and then with Shiraas. All of the guys on the team were incredibly helpful – but what struck me most was their integrity throughout the process. The car was EXACTLY as described (in fact, better than!) and their professionalism, excellent service and absolutely courteous business practice made dealing with them a joy! I would have no hesitation to recommend them to anyone.

Very good first impression on arrival to the garage having travelled a reasonable distance to see a Qashqai advertised via Auto Trader. Sheraz was very professional and pleasant and also very patient whilst I test drove the car and made a decision, not pressuring in any way. The car needed some minor work doing to one of the roof rails before collection which on pickup I was very happy with, and the car itself had been valeted and cleaned really well. Kamran was also very good to deal with during the financial transaction and made everything very clear. The only negative comment which prevents me giving 5 stars is that during the week whilst waiting for an update on the work and a collection date, I called the garage numerous times and was told I’d receive a call back later that day. Unfortunately this didn’t happen on 3 occasions which was a touch frustrating and led me having to chase again. Other than that I was very happy and would definitely recommend

Every single member of the team were incredibly helpful and courteous. An absolute jot to work with and fantastic service. Car exactly as described and the added little touches just make these guys stand out above the rest. Fantastic!

The easiest purchase of a used car in 58 years of motoring.The terms of doing business were clearly stated and understood by both sides before I even got to look at and test drive the car I had come to view.There was no deviation from those terms by either side,no sting in the tail.The whole transaction went smoothly and amicably,efficiently and what was promised was delivered .The coffee was good too.All in all a pleasant experience from a pleasant and proffessional staff.Five other buyers were picking up vehicles that same day which I feel says a lot about the quality of service from this independant small firm in respect of choice of vehicles, fair dealing and attention to detail.

Only having had my car only 2 days I can only describe how I was treated during the sale I was given a test drive by a chap who only started working at the garage that day I was treated very well Everything was as described as in the ad Picked up the car after 3 days and have no complaints at all Very courteous treatment throughout I would reccomend them to my friends

First class

The Sales guys were excellent. Very professional and thorough. They do not rush you and make the whole process of buying a car as easy as possible. I have already recommended them to my friends.

I bought a Toyota Prius last month from Pinewood Motor Company. They came across as very professional people, gave me enough information about the vehicle, it’s service history etc. They even allowed me to take a drive for almost 30 min till I felt comfortable driving it. I had never driven an automatic car before hence they were very patient with me and explained me how to operate auto cars. The paperwork was smooth. They helped me with paying the taxes and transfer of the vehicle. I would highly recommend Pinewood – very professional, very reliable and trustworthy.

I would rate this company 10/10 except for a few little niggles, I had to phone a few times to check that all the finance had gone through and never got a call back to confirm and when I arrived to collect my car the radio/sat nav needed a pin code which they didn’t have and now I’m the one having to take time out to visit a main dealer to get it sorted. As I say its only small niggles and nothing major and would use them again. I have a couple of friends already looking at getting cars from them.

All the staff members are very helpful. Excellent service and aftercare.

The staff were helpful and knowledgeable, and didn’t try to push for a sale. As a first time buyer of a car I was a bit nervous but the sale was quick and easy.

Pinewood motor company were very helpful with assisting me on buying my new vehicle, they are very friendly bunch we can give expert advice when needed. They made the experience of buying my new car very pleasurable, I would recommend them to anyone

This is a friendly and no-pressure dealership with good quality cars. Very happy with the car!

Friendly, efficient and helpful.

Great car – great after sale service, very friendly staff – will highly recommend the company to all my friends. Will buy from them again.

I was extremely impressed by the treatment and courtesy that was extended to me by Sheraz and Hamza at Pinewood and feel that if I have any after-sale issues I would be accommodated in the same way. Not that I expect there to be any, as it seems Sheraz is very conscientious about the vehicles he buys and sells. I would definitely use Pinewood again.

Had a very nice experience, fast, reliable, straightforward. After buying the car did an check up with a different garage that confirmed that car is exactly what expected. Definitely recommended.

I was very impressed by the knowledge and customer service this company provided my husband and I when purchasing our new car. No question was left unanswered, and every request was met. I will most definitely be visiting them again when looking for an upgrade! (We live far away, but the travel time was worth it!) Thank you for making purchasing a car with you such a pleasant experience!

Car was good value for Money P/x was fair. Service was polite and not pushy. Even delivered the car to my house in the evening and took mine (p/x)